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Terms & Conditions of Sale

TERMS AND CONDITIONS OF SALE

Terms and Conditions
The following terms and conditions apply to all transactions at http://www.vintageretroandvinyl.com/ or     http://www.ebay.co.uk/usr/vintage_retro_and_vinyl2015                                                                                 

Placing an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. 

The Goods
We endeavour to give as much information as possible about the products we sell. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. We always try to make sure that the information given on our site is as up to date as possible but we cannot guarantee that this will always be the case. Full detailed specifications are possibly available on other websites, and if you require more information on an item it is always advisable for you to contact us BEFORE purchase.

Payment and Price
The total price payable for the goods and delivery will be as shown at the time when you place your order. We are entitled to make adjustments to the price if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. Errors like these are very unusual, and we will always inform you of the correct price and give you the opportunity to cancel the order.


Payment Methods
We accept all major credit and debit cards including Visa, MasterCard and Switch.  Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your debit/credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take up to eight days. 

Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for them, and we will refund any money already paid. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Charges
All prices on our website are exclusive of delivery charges which will be added to the price of the products when added to the shopping cart. More information on packaging and overseas postage can be found on our   SHIPPING PAGE

Delivery Times
We despatch orders on the next working day after the order is placed, i.e orders placed Friday/Saturday/Sunday are sent out on Monday, unless this is a bank holiday in which case despatch will be Tuesday. Order placed on Monday despatched Tuesday etc


Risk
Once we have delivered the goods to your door you are responsible for them. We will only deliver goods to the address on the order and parcels usually require a signature. It is very unusual for our parcels to be damaged in transit, or the incorrect goods supplied, but if such situations occur, we always refund or if possible we will replace.  On occasion we may require a photo of damage caused in the mail system, so we can claim for the damage through postal insurance. 

Product Guarantees

By their very nature the majority of the items we sell are old, and in some cases very old. As such it is very hard to find items that have not sustained some form of damage to either packaging (box etc) or the item itself. All our items are checked & tested thoroughly and we try our best to both photograph and describe any issues. You are also free to contact us should you have any further questions prior to ordering. Very occasionally we find items that are new and still in original wrapping/shrink wrapping etc but these are rare finds. Unfortunately any warranties would have long expired.

 

Returned Goods
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 14 working days from date of delivery for full credit or refund less any applicable delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 14 days from the date of delivery. If you do not return goods within 14 days after you have informed us that you wish to cancel your order, your right to cancel will be withdrawn.

General
The terms and conditions shown above do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to the terms and conditions as detailed above.